1. Click on “Charging Stations” and search for the specific charging station.
2. Click on the OCPP ID in blue and scroll down to the “Boot Info” table to check the “Firmware Version”. Contact the manufacturer of the charging station to check whether this firmware version is up to date.
3. Click on the “Diagnostics” tab and click on “Update Firmware”.
4. Select the specific firmware file from your computer. The update file needs to be downloaded from the website of the charger brand first. The file gets uploaded to the platform and then updates the charging station.
5. Wait until the file is fully loaded to the dashboard, then select “Execute”.
6. If you want to know the status of the update go to the “Commands” tab and search for “FirmwareStatusNotification”. There are 6 types of notifications:
Downloading: The charging station is downloading the firmware
Downloaded: The firmware is downloaded
DownloadFailed: The download of the firmware has failed. Contact the manufacturer or upgrade the firmware on sight.
Installing: The firmware is being installed.
Installed: The firmware is installed on the charging station.
InstallationFailed: The installation of the firmware has failed.
The whole process can take up a while but in the end it will show “Last firmware binary uploaded a few seconds ago”.
Alfen charging stations
Always use a “.fwi” file for Alfen. Try the A file first, and if that doesn’t work, try the B file.