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Account vs Users

The difference between accounts and users

Sjoerd Kortekaas avatar
Written by Sjoerd Kortekaas
Updated over 7 months ago

Accounts represent a private person or an organisation. It contains al necessary information you need for billing or contact:

  • account plan (optional) > this unlocks features of the selected account plan

  • account type: private or company

  • account name

  • language: used for e-mails

  • contact person: name, phone, e-mail

  • billing address

  • payment

  • reimbursement charge sessions account

  • notifications: enable automatic e-mails about issues of the charging station

Users are part of an organisation and have a specific role:

Account roles: These roles give the user access within the scope of the account.

Name

Description

no role

User-role with limited access, only to own location and sessions.

API developer

Someone who can access our API Credentials (only read)

Locations facilitator

A location facilitator can access (by invite) a location from another account to have insight in sessions.

Field Service Technician

Person who installs/configures the charge stations

Billing admin

Person who can see invoices on the account.

Account admin

Admin of an account, can add users and see all sessions on the account.

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